Product Quality Control Using QCC, FMECA and RCA Methods at PT Tirta Sukses Perkasa Pengendalian Kualitas Produk Dengan Menggunakan Metode QCC, FMECA Dan RCA Pada PT Tirta Sukses Perkasa

Main Article Content

Wardatul Maulia
Wiwik Sulistiyowati


Quality control is one of the keys to the success of a company. PT Tirta Sukses Perkasa is a manufacturer of Bottled Drinking Water (AMDK) that strives to improve the quality of its goods in order to satisfy customers. The goal is to be able to identify the elements that can affect product failure or defects in order to produce results that meet consumer expectations. This study can find the main problem that results in excessive product defects by using the Quality Control Circle (QCC) approach. The next stage of analysis uses the Failure Mode Effect and Criticality Analysis (FMECA) approach to examine the problem thoroughly by setting the highest Risk Priority Number (RPN) to then be analyzed using Root Cause Analysis (RCA) to find the root cause of the problem that can lead to defective products. The results of the QCC analysis of five types of product defects in the 600 ml bottle were found to be the dominant factor in the bottom silver defect with a total of 378 defective products. The results of the FMECA analysis have the highest RPN value on bottom silver with a value of 432> 324, which means it is very critical and the risks incurred are unacceptable. The results of the RCA analysis on product defects that have the highest RPN value include several factors, including human factors, machines, and raw materials. Recommendations for improvement are in the form of SOPs for setting machines and sorting raw materials before the production process and always monitoring production operators.


Download data is not yet available.

Article Details

How to Cite
W. Maulia and W. Sulistiyowati, “Product Quality Control Using QCC, FMECA and RCA Methods at PT Tirta Sukses Perkasa”, PELS, vol. 2, no. 2, Jun. 2022.
Industrial Engineering
Author Biographies

Wardatul Maulia, Universitas Muhammadiyah Sidoarjo

Program Studi Teknik Industri, Fakultas Sains dan Teknologi

Wiwik Sulistiyowati, Universitas Muhammadiyah Sidoarjo

Program Studi Teknik Industri, Fakultas Sains dan Teknologi


[1] M. A. Refangga, D. P. Musmedi and E. B. Gusminto. “Analisis Pengendalian Kualitas Produk Air Minum Dalam Kemasan dengan Menggunakan Statistical Process Control (SPC) dan Kaizen Pada PT. Tujuh Impian Bersama Kabupaten Jember”. vol. 5, no. 4, pp. 164-171, 2018.
[2] Khamaludin, A. P. Respati. “Implementasi Metode QCC untuk Menurunkan Jumlah Sisa Sampel Pengujian Compound.” vol. 18, no. 2, pp. 176-185, 2019.
[3] M. T. Hidayat and Rr. Rochmoeljati. “Perbaikan Kualitas Produk Roti Tawar Gandeng Dengan Metode Fault Tree Analysis (FTA)dan Failure Mode And Effect Analysis (FMEA)Di PT. XXZ”. vol 1, no. 4, pp. 70-80, 2020.
[4] A. Y. Nasution, S. Yulianto, and N. Ikhsan. “Implementasi Metode Quality Control Circle Untuk Peningkatan Kapasitas Produksi Propeller Shaft Di PT XYZ.” vol. 12, no. 1, pp. 33-39, 2018.
[5] S. Riadi, and Haryadi.“Pengendalian Jumlah Cacat Produk Pada Proses Cutting Dengan Metode Quality Control Circle (QCC) Pada PT.Toyota Boshoku Indonesia (Tbina)”. vol 5, no. 1, hal 57-70, 2020.
[6] RZ. A. Aziz. Tahapan Implementasi TQM dan Gugus Kendali Mutu Usaha Mikro Kecil Dan Menengah (UMKM). 2019.
[7] A. Rahman and F. Rahma. “Penggunaan Metode FMECA (Failure Modes Effects Criticality Analysis) Dalam Identifikasi Titik Kritis Di Industri Kemasan.”. vol. 31, no. 1, pp. 110-119, 2021.
[8] A. Bakhtiar, R. D. Pratiwi, and A. Susanty. “Analisis Kegagalan Proses Produksi Bengkirai Decking dengan Metode FMECA (Failure Modes, Effects and Critically Analysis).” pp. 618-626, 2017.
[9] L. Gozali, F. Y. Daywin, and C. O. Doaly. “Root Cause Analysis And Overall Equipment Effectiveness Of Press Machine In Line H And Hirac At PT. XYZ.” vol. 4, no. 2, pp. 285-294, 2020.
[10] W. H. Afiva, F. T. D. Atmaji, and J. Alhilman, “Penerapan Metode Reliability Centered Maintenance (RCM) pada Perencanaan Interval Preventive Maintenance dan Estimasi Biaya Pemeliharaan Menggunakan Analisis FMECA (Studi Kasus: PT. XYZ),” vol. 8, no. 3, pp. 289-310, 2019.

Most read articles by the same author(s)