Mauludhin AY, Jakaria RB. Implementation of the Customer Relationship Management Scorecard and AHP Methods in the Manufacturing Industry: Implementasi Metode Customer Relationship Management Scorecard dan AHP Pada Industri Manufaktur. PELS [Internet]. 2023 Jul. 17 [cited 2025 Jul. 10];4. Available from: https://pels.umsida.ac.id/index.php/PELS/article/view/1402