Data SA, Jakaria RB. Potential Gain in Customer Value and Customer Satisfaction Index Method For Analysis of Customer Satisfaction Level (Case Study In Pt. Anteraja): Metode Potential Gain in Customer Value Dan Customer Satisfaction Index Guna Menganalisa Tingkat Kepuasan Pelanggan (Study Kasus Pada Pt. Anteraja) . PELS [Internet]. 2021 Jul. 13 [cited 2025 Jun. 25];1(2). Available from: https://pels.umsida.ac.id/index.php/PELS/article/view/1011