Yannu Prasetyo, and Atikha Sidhi Cahyana. “Analysis of Product Quality and Service Quality on Customer Satisfaction at the Surya Mart Mart Business Center Using the Structural Equation Modeling Method”. Procedia of Engineering and Life Science 1, no. 2 (July 28, 2021). Accessed June 15, 2024. https://pels.umsida.ac.id/index.php/PELS/article/view/1035.