MAULUDHIN, Ahmad Yudha; JAKARIA, Ribangun Bamban. Implementation of the Customer Relationship Management Scorecard and AHP Methods in the Manufacturing Industry: Implementasi Metode Customer Relationship Management Scorecard dan AHP Pada Industri Manufaktur. Procedia of Engineering and Life Science, [S. l.], v. 4, 2023. DOI: 10.21070/pels.v4i0.1402. Disponível em: https://pels.umsida.ac.id/index.php/PELS/article/view/1402. Acesso em: 27 jun. 2025.