Yannu Prasetyo; Atikha Sidhi Cahyana. Analysis of Product Quality and Service Quality on Customer Satisfaction at the Surya Mart Mart Business Center Using the Structural Equation Modeling Method: Analisa Kualitas Produk Dan Kualitas Layanan Terhadap Kepuasan Pelanggan Di Business Center Surya Mart Mart Menggunakan Metode Structural Equation Modeling. PELS 2021, 1.