Yannu Prasetyo and Atikha Sidhi Cahyana 2021. Analysis of Product Quality and Service Quality on Customer Satisfaction at the Surya Mart Mart Business Center using the Structural Equation Modeling Method: Analisa Kualitas Produk dan Kualitas Layanan Terhadap Kepuasan Pelanggan di Business Center Surya Mart Mart menggunakan Metode Structural Equation Modeling. Procedia of Engineering and Life Science. 1, 2 (Jul. 2021). DOI:https://doi.org/10.21070/pels.v1i2.1035.