Implementation of Periodic Services as a Preventive Strategy for Damage to Private Cars

Implementasi Servis Berkala sebagai Strategi Preventif pada Kerusakan Kendaraan Mobil Pribadi

Authors

  • Febri Murdianto Febri Universitas Muhammadiyah Sidoarjo
  • Dr. Prantasi Harmi Tjahjanti, S.Si., M.T. Prantasi Universitas Muhammadiyah Sidoarjo

DOI:

https://doi.org/10.21070/pels.v10i1.2944

Keywords:

Periodic Service, Preventive Maintenance, Private Car, Vehicle Damage, Maintenance Strategy

Abstract

General Background Periodic service operates as a preventive maintenance strategy designed to maintain vehicle performance and mitigate potential damage in private cars. Specific Background This study addresses the implementation of periodic service as a preventive measure against recurring component failures caused by neglected maintenance practices. Knowledge Gap Although preventative strategies are beneficial, empirical evaluations linking service adherence to quantified reductions in vehicle breakdown incidents and maintenance costs remain limited. Aims This research analyzes the implementation of periodic service as a preventive strategy to preserve automobile reliability and reduce unexpected repair expenses. Results Findings indicate that consistent adherence to periodic service schedules improves vehicle reliability, extends component operational lifespan, and significantly reduces unexpected repair costs. Novelty This work combines service history documentation, dealership work order data analysis, and multi-indicator evaluations to assess private car maintenance compliance. Implications User awareness and strict compliance with manufacturer recommendations serve as critical factors for the success of preventive automotive strategies and driving safety.

Key Findings Highlights

Consistent implementation of periodic service reduces vehicle damage incidents significantly compared to unserviced vehicles,

Regular maintenance delivers substantial cost savings on unexpected repairs and minimizes vehicle downtime,

Customer compliance with manufacturer-recommended service intervals is a key determinant of long-term automobile reliability.

Keywords Periodic Service, Preventive Maintenance, Private Car, Vehicle Damage, Maintenance Strategy

Downloads

Download data is not yet available.

Author Biography

Dr. Prantasi Harmi Tjahjanti, S.Si., M.T. Prantasi, Universitas Muhammadiyah Sidoarjo

Implementation of Periodic Services as a Preventive Strategy for Damage to Private Cars

Implementasi Servis Berkala sebagai Strategi Preventif pada Kerusakan Kendaraan Mobil Pribadi

References

Lubis and S. L. Rahayu, “Rancang Bangun Aplikasi Service Berkala Mobil Mitsubishi Menggunakan Metode FIFO Pada PT. Dipo Internasional Pahala Otomotif,” Jurnal Rekayasa Sistem (JUREKSI), vol. 3, no. 2, pp. 437–449, 2025.

P. Pratama, “Aplikasi Reminder Sms Service Order Kendaraan Di Bengkel Ummagelang Authorized,” Undergraduate thesis, Universitas Muhammadiyah Magelang, 2019.

R. Rahman, “Analisis Milk Al-Fardiyah pada Praktik Menggunakan Kendaraan Servis untuk Kepentingan Pribadi (Studi Kasus di Kelurahan Ganjar Agung Metro Barat Kota Metro),” Doctoral dissertation, IAIN Metro, 2025.

D. D. Kevas, “Hubungan Service Quality dengan Kepuasan Pelanggan: Pelanggan Servis Pertama dan Berkala di Bengkel Dealer Nasmoco Solo Baru,” Doctoral dissertation, Universitas Atma Jaya Yogyakarta, 2025.

Apriyani and E. Yulianingsih, “Sistem Informasi Pelayanan Service Berkala Pada Bengkel Maju Abadi Motor Dengan Menggunakan Metode Web Service,” Jurnal Bina Komputer, vol. 3, no. 2, pp. 47–57, 2021.

C. Febriawan, H. Abdillah, and E. Susanto, “Perawatan Service Berkala 10.000 Km Di Mobil Avanza 2019 Tipe G,” Auto Tech: Jurnal Pendidikan Teknik Otomotif Universitas Muhammadiyah Purworejo, vol. 19, no. 1, pp. 23–32, 2024.

S. Liston and H. Panggabean, “Perawatan Service Berkala 10.000 Km Di Mobil Avanza 2019 Tipe G,” Zona Mesin: Program Studi Teknik Mesin Universitas Batam, vol. 15, no. 2, 2025.

Wardhana, “Analisis Faktor-Faktor Pembentuk Service Recovery pada Top Brand Perusahaan Penyedia Jasa Rental Mobil di Indonesia Berdasarkan Persepsi Pelanggan Korporasi,” in Prosiding Seminar Nasional Penelitian dan Pengabdian pada Masyarakat Sosial, Ekonomi dan Humaniora, 2015, pp. 15–22.

R. Hayes, G. Pisano, D. Upton, and S. Wheelwright, Operations, Strategy, and Technology: Pursuing the Competitive Edge. Hoboken, NJ: Wiley, 2005.

S. M. Steers, Organizational Effectiveness: A Behavioral View. Santa Monica, CA: Goodyear Publishing Company, 1985.

D. Pratama and H. Santoso, “Evaluasi Kepatuhan Pelanggan Bengkel Resmi terhadap Interval Servis Berkala Kendaraan Bermotor,” Jurnal Teknik Otomotif dan Industri, vol. 10, no. 2, pp. 112–120, 2023.

M. Ridwan and A. Setiawan, “Analisis Pengaruh Perawatan Preventif Terhadap Usia Pakai Komponen Mesin Mobil Pribadi,” Jurnal Rekayasa Mesin dan Manufaktur, vol. 7, no. 1, pp. 45–53, 2024.

H. Prasetyo, Manajemen Perawatan dan Keandalan Kendaraan Bermotor, 2nd ed. Malang: UB Press, 2021.

Nugroho and T. Wibowo, “Penerapan Dealer Management System (DMS) untuk Optimalisasi Layanan Purna Jual Kendaraan,” Jurnal Sistem Informasi Bisnis, vol. 12, no. 3, pp. 201–210, 2023.

E. Kusuma, “Strategi Peningkatan Loyalitas Pelanggan Melalui Program Edukasi Servis Berkala di Bengkel Authorized,” Jurnal Manajemen Bisnis dan Kewirausahaan, vol. 8, no. 2, pp. 88–96, 2024.

Downloads

Published

2026-10-16

How to Cite

[1]
F. M. Febri and D. P. H. T. S. M. Prantasi, “Implementation of Periodic Services as a Preventive Strategy for Damage to Private Cars: Implementasi Servis Berkala sebagai Strategi Preventif pada Kerusakan Kendaraan Mobil Pribadi”, PELS, vol. 10, no. 1, pp. 694–700, Oct. 2026.