Development of ETS (E-Ticketing System) Module for Issue Management Pembuatan Modul ETS (E-Ticketing System) untuk Manajemen Kendala

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Published: Feb 21, 2024
DOI: https://doi.org/10.21070/pels.v7i0.1586
Keywords:
Organizational Communication, Employee Tracking System, Information Technology, Logistics Industry, Collaboration

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Muhammad Syamsuddin
Universitas Muhammadiyah Sidoarjo
Uce Indahyanti
Universitas Muhammadiyah Sidoarjo

Abstract

This study proposes the integration of an Employee Tracking System (ETS) module within a logistics company's existing web application to streamline internal management processes. Focused on a one-month internship, the research aims to address the inefficiencies of conventional communication methods by facilitating real-time issue tracking and resolution. Through collaboration between academia and industry, the study explores the practical implementation of information technology solutions to enhance organizational communication and problem-solving. Results indicate improved communication efficiency and problem resolution within the organization, highlighting the potential of such systems to contribute to the evolution of information technology in the workplace.


Highlights :


  • Implementation of ETS module improves communication efficiency.

  • Collaboration between academia and industry addresses practical challenges.

  • Integration of technology enhances problem-solving within organizations.

Keywords: Organizational Communication, Employee Tracking System, Information Technology, Logistics Industry, Collaboration

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How to Cite
[1]
M. Syamsuddin and U. Indahyanti, “Development of ETS (E-Ticketing System) Module for Issue Management ”, PELS, vol. 7, pp. 55-61, Feb. 2024.
Issue
Vol 7 (2024): Proceedings of the 7th Seminar Nasional Sains 2024
Section
Computer Science
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This work is licensed under a Creative Commons Attribution 4.0 International License.

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